If your order is in stock, it will normally be shipped within 24 hours. If we need to order it for you, it may take up between 4-8 weeks. Orders are normally sent via New Zealand Post or CourierPost. If CourierPost is used, we will send you the tracking number.

We accept refunds at our discretion.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

To be eligible for a refund or exchange, your item must still be unused and in the same condition as you received it.

Metal bands, and other products manufactured to order, are not refundable or cannot be exchanged, unless we have made a mistake.

To complete your return, please contact us first.

Our return address is:

Fifth Day Accessories Limited

PO Box 12 042

Beckenham

Christchurch 8242

New Zealand

When we dispatch your order via CourierPost, you will receive an email with a tracking number.

Our contact number is 022 123 4590. Unfortunately, we are not always available to answer, so please be prepared to leave a message! We prefer to do business by email. You can contact us at michael@fifthday.co.nz.